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Our Vision, Purpose & Values

Guidestar has been making a positive difference to people’s lives for over 6 years.

Guidestar’s Strategic Plan 2023-2026 reconfirms our commitment to provide dynamic and creative ways for children, young people, adults and families to make positive change and achieve fulfilling lives.

As we look to the future, we will grow and innovate where we can make the biggest impact – empowering our clients, their families and supporters to live the lives they choose, their way.

MEANINGFUL CLIENT EXPERIENCE

Our clients inform our practice
and experience positive interactions and outcomes

  • Embed lived experience in the way services are designed and delivered
  • Ensure our practice is inclusive, culturally safe and responsive to diverse community needs
  • Deliver services that effect positive change and improved quality of life outcomes
  • Attract and retain skilled, qualified people by providing meaningful and rewarding careers
  • Invest in our people, encouraging leadership, reflective practice and continuous learning
  • Build an engaging, inclusive and diverse team culture

CONNECTED AND ENGAGED TEAM

Our people are safe, supported and valued

SUSTAINABLE GROWTH

We focus on diversification, collaboration and sustainable growth

  • Ensure our business and systems are efficient, scalable and environmentally responsible
  • Build sustained financial health through diversification and collaboration
  • Develop and maintain meaningful partnerships with organisations that share our values
  • Introduce practice and digital innovations to enhance services, systems and data collection
  • Focus on service quality and continuous improvement to deliver desired client outcomes and manage risk
  • Develop service delivery models that are flexible, innovative and respond to complex care needs

SERVICE DESIGN AND INNOVATION

We deliver quality, innovative services informed by evidence

OUR VISION

A society where everyone can realise their potential, achieve social and emotional wellbeing and live a meaningful and engaged life.

OUR PURPOSE

To provide quality, sustainable, and responsive services that uphold human rights, create opportunities, promote health and empower people to make their own choices.

OUR VALUES

Guidestar Values described in icons. 3 people in a circle representing Relationships. A hand holding an icon of a person representing Respect. A circle, triangle, star and square surrounding a person, representing Diversity. A lightbulb surrounded by arrows, representing Innovation. Thought bubbles representing Thought Leadership.
A circle describing Guidestar as, PERSON-CENTRED, TRAUMA-INFORMED PRACTICE WITH A FOCUS ON HEALTH & WELLBEING, surrounded by 5 circles describing, CULTURAL RESPONSIVENESS & SAFETY STRENGTHS-BASED HUMAN RIGHTS EVIDENCE-INFORMED PRO-ACTIVE RISK MANAGEMENT

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